Payment & Delivery
Deposit and balance, when the tooling and sample fees are collected, currencies, payment instruments and shipping options.
Working with us
How We Work
What we recommend follows the aerosol product you make, not our catalogue. From the first enquiry to the shipping documents, this is the order the work happens in.
Process
The flow, step by step
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01
Your finished product first
We start from the aerosol product you make and the way it is used, not from what we happen to have.
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02
The pack requirements
We confirm what the pack has to be: size, shape, color, capacity, precision and quantity.
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03
Standard or non-standard
The item decides the route. A market-standard specification goes the standard way even when we source it in; anything outside our range goes the non-standard way.
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04
The quote
Standard items are quoted straight from our price list; anything outside the price list needs management approval. A non-standard item is confirmed in this order: technical parameters, quantity, lead time, sample or drawings, then price.
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05
Written confirmation and contract
You accept the quote, confirm in writing, and sign the contract with a 30% deposit. A tooling fee, if there is one, is charged with the deposit and listed separately. Production starts after the deposit.
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06
Details confirmed before running
Production details that need your decision are confirmed in writing before we run them. A change that raises cost or extends lead time is charged to the side that asked for it: to you if the change is yours, to us if the error is ours.
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07
Pre-production sample and testing
Once all details are settled we make a small pre-production sample and send it for your testing.
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08
Written approval
Approval of the sample, and acceptance of the test data, must be in writing — email, chat or a signed copy.
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09
Mass production and factory inspection
Mass production follows, then you inspect at the factory.
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10
The balance
After the inspection passes, every customer pays the 70% balance. No 10% is retained after delivery.
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11
Packing and shipping
After the balance is paid, packing, the freight forwarder and the shipping documents are arranged. Who does what, and the freight cost, are set in the contract.
Standard items
Standard and common products
A market-standard specification is a standard item for us, even when we source it in rather than make it. That route is the short one.
- Quoted straight from our price list, with no tooling and no development.
- The price list covers single items and common sets. Anything outside it needs management approval before it can be quoted.
- Every quote answers the item you asked for first, then offers the rest of the set — valve, actuator, cap and can — as complete-set pricing.
- What a standard quote covers, the lead time, and whether tax is included are agreed in the contract.
Custom items
Non-standard and custom products
An item is non-standard when it is outside our range; when it is not on the market, or is on it at a price far above what the product can carry and needs an import substitute with new tooling; or when it is a copy of a premium imported item to be tooled here.
For these items the order of confirmation comes before any number does.
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01
Technical parameters
What the part has to do in your finished product, and to what tolerance. Feasibility is judged on these.
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02
Quantity
How much you expect to run.
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03
Lead time
Production confirms it from its own schedule, and your contact passes it back to you.
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04
Sample or drawings
A drawing, or a sample of what the part has to match.
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05
Price
Calculated last, once the four points above are settled, with technical input and management approval.
If we assess that the item cannot be made, we propose a standard item from the range, or a transferable alternative we can source. If you still want the original custom item, management decides whether to invest in tooling, place the mould with an outside toolmaker, or decline.
In writing
What is confirmed in writing
- The quote, accepted and confirmed in writing before a contract is signed.
- The contract, with the 30% deposit, and any tooling fee listed separately from it.
- Production details that need your decision, confirmed in writing before we run them.
- Sample approval and acceptance of the test data — email, chat or a signed copy all count.
- A change that raises cost or extends lead time, recorded against the side that asked for it.
- The shipping method, chosen by you from the options we present.
Not published yet
- Minimum order quantity is not published on this site.
- Standard lead time is agreed per order and written into the contract, so no fixed figure is given here.
Next steps
Related pages
Mould & Sample Fee Policy
When each fee is charged, when it is free, when it is refunded, and what the refund counts against.
Quality Control & Testing
Sampling against agreed parameters, test data as the acceptance baseline, written approval and your own factory inspection.
Tell us what your product has to do
Send the finished aerosol product and the pack requirements around it, and we will come back with the route, the confirmation points and a quote.